In 2014, I joined Bissell Centre as the marketing manager, bringing with me the knowledge and experience gained from my previous role at Hope Mission. My first priority was to revamp Bissell's website, recognizing it as a key platform for encouraging support and action. I quickly seized opportunities to launch impactful campaigns and elevate the standards of photography, design, and communications. My philosophy is that marketing at a charity should serve as a tool for fundraising and resource building. Thus, I always fostered a tight bond with the Fundraising team and played a critical role in the development of Bissell's Annual Giving program. Together, we aimed to inspire generosity in the community by sharing inspiring stories and providing engaging ways for people to get involved. In my 8 years at Bissell Centre, I was proud to see a significant increase in donor participation, community support, and annual donations.

Bissell Centre Brand & Annual Giving Growth

Things I did.

  • Lead the re-fresh of the visual identity, website, and all print and digital tools

  • Built collaborative relationships with community leaders, media, creators, and influencers

  • Increased engagement and audience on social

  • Created various creative campaigns with high conversion and ROI

  • Fostered strong inter-departmental collaboration between Marketing and Resource Development

Other things I did.

  • Levelled up the photography, videography, and design standards for the organization

  • Initiated the partnership with Coldest Night of the Year and ensured it’s year-over-year growth through strong communications and collabs

  • Participated in numerous media interviews

  • Conducted donor / market research

A few more things.

  • Assisted with donor communications: emails, newsletters, annual reports, print appeals

  • Interviewed and photographed program participants for Annual Giving appeals

  • Upheld diversity, equity, and inclusion values in communications and fundraising initiatives

  • Practiced community-centred communications and fundraising

  • Provided team leadership and coaching

Strategic Planning, Creative direction, Social Strategy, Media + Influencer Engagement, Brand Management


Organization:
Bissell Centre
Photography: Devin Komarniski, Blake Loates, Jerry Cordero, Carmyn Effa, Lindsey Catherine,
Designers: Devin Komarniski, Dave Von Bieker, Chris Provins
Agencies: Lift Interactive, Frontier Marketing

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